Quality comes at a price, which is why we at Crawl Pros focus on building knowledgeable, highly-trained employees. While some companies may reduce the frequency of training to save on lost revenue and downtime, we know that the investment in our employees will be returned multiple times over to our clients and our company.
The men and women on our teams provide exceptional service to our customers because of the priority we place on training, including entire training days and biweekly sessions. While other companies just have employees, we have valued team members we invest in.
We also focus on training because, in this line of work, it’s a matter of safety.
That’s why we take training so seriously – because it makes our team members the best they can be, and because it means that we are providing the highest quality services available.
We hold regular trainings for our crawl space professionals monthly. This allows our teams to get refreshed on techniques, safety procedures, hear quick updates, and more. This is an investment in our team and the services they provide.
We also have a large team of estimators who come to our clients’ home to provide the initial inspection and estimation process. Because their job is to make sure our insulation teams are prepared for each project, their training is just as important.
The estimators go through 4 hours of biweekly training. In these trainings, we show them new strategies, specific techniques, red flags, and customer service tips to make sure they provide the best estimates they can. These frequent training sessions ensure that they are always up-to-date and connected with the projects and our customers’ needs.
Investing in You
Professionalism and excellent service matter to us, which is why we continually invest in our team members. We know that an investment in our team is the best way to expand our business, but it’s also a way to respect your investment in us. Quality comes at a price and we want to make sure that your investment is worth every penny.
When you call Crawl Pros, you don’t get an untrained contractor; you get full service from a highly trained staff, from the first person you call to the last person to leave your crawl space or attic.